Collins Aerospace, a business unit of RTX, has announced a significant 10-year contract with Air Europa to provide comprehensive maintenance, repair, and overhaul (MRO) services for the airline’s fleet of 787 aircraft. Through its FlightSense and DispatchSM Combined Asset and MRO programs, Collins will offer onsite support for various 787 systems, including electric power, environmental control, avionics, lighting, and cargo.
Additionally, Collins will implement predictive health maintenance using its Ascentia software platform and expand its pool of 787 spare parts in Europe.
“We are very satisfied with the agreement reached with Collins as it reinforces the quality of maintenance already carried out on our 787 fleet,” said Pedro Macías, Air Europa’s Chief Technical Officer. “The Dreamliner is not only our flagship aircraft, but also the benchmark for operations between Europe and America. For us, it is key to rely on a supplier with the prestige and reliability of Collins in a market as demanding as ours.”
Cory May, vice president of Aftermarket for Collins, noted, “Collins’ comprehensive service plan encompassing assets, logistical support, original equipment manufacturer-certified repairs and predictive health maintenance will help Air Europa optimize the performance of its 787 fleet, while reducing repair time and costs. This agreement marks a significant expansion of our 787 spares pool in Europe, enhancing our ability to support European airlines and strengthening our global 787 support network, which includes existing spares pools in Atlanta, Dubai, Singapore, Toulouse, Venlo, and Wichita.”
Collins’ FlightSense and Dispatch programs offer maintenance agreements tailored to the specific operational requirements of airlines, ensuring the availability of parts and high-quality MRO services. Ascentia, a cloud-based solution, utilizes advanced data analytics and machine-learning algorithms to enhance maintenance operations and increase reliability. Together, FlightSense, Dispatch, and Ascentia form part of Collins’ larger MRO ecosystem, delivering smarter, more effective, data-driven services to customers.